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Trust and safety

How we help you stay safe.

The protections on True Crime Singles, in plain words, and the choices that stay with you.

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  • Optional ID verification
  • Block and report tools
  • 24/7 human support

True crime fans know better than most that a little caution is a good habit. Here is what the platform does, and what you can do yourself.

What stays in your hands

You decide what others see. Members see your nearest town or city, never your exact address or live location, and your real name and email are never shown publicly. You can block any member so they can no longer contact or see you, and you can report a member or a piece of content from inside the platform.

Staying safe, step by step

Five things you can do, in the order they tend to come up.

  1. Keep your details private

    Pick a username that is not your real name. Your email is never shown, and others see only your nearest town or city.

  2. Get verified if you like

    Verification is optional. You can use a government ID for a visible badge, or a live video check with a moderator if you would rather not send documents.

  3. Heed the warnings

    If someone tries to move the chat to an outside app such as WhatsApp, you get a warning, because it is a common scam tactic. Potentially sensitive images arrive blurred, with a warning.

  4. Block or report

    Block anyone at once, or report them or their content. You can also upvote or downvote an interaction with one click, which feeds the member's reputation score.

  5. Plan the first meeting

    Tips and reminders for safer decisions, online and when you meet in person, are built into the platform.

What happens behind the scenes

Images, videos and text are screened when they are uploaded, using AI and human review, to help stop harmful content before it reaches members. Automated monitoring looks for unusual or suspicious activity patterns, to spot scammers, bots and harmful members early. The platform responds quickly to requests to remove unauthorised or harmful content, and our support team is available 24/7. We follow industry best practice through our involvement with the Online Dating and Discovery Association.

Online Dating and Discovery Association

When you are ready

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